OUT OF STOCK RETAIL STOCK AUDITS - CANADA

Know What’s Missing Before It Costs You Sales

OUT OF STOCK RETAIL STOCK AUDITS IN CANADA

Knowing what’s on the shelf—and what’s missing—is essential to understanding how a store really performs. MCA Merchandising partners with retailers and brands across Canada to deliver Out of Stock Audits that reveal where gaps occur and why they persist.

Each audit examines the factors behind availability issues: product flow, replenishment accuracy, planogram compliance, and in-store execution. The goal is to turn those findings into clear actions that keep shelves full and assortments aligned with customer demand.

When stock levels are right, store operations run smoother, shoppers find what they came for, and the data behind every decision becomes more reliable.

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Uncover What’s Happening on the Sales Floor

A Smarter Approach to Retail Audits

An effective retail audit strategy requires more than basic counts. Our retail audit process captures detailed information about actual conditions inside the store, from product placement and planogram compliance to customer experience and consumer behavior.

During store visits, our field teams collect data with the right tools to provide data that exposes patterns in inventory levels, identifies missing products, and highlights where corrective actions are needed. With consistent data from regular audits, your retail operations remain informed and responsive to changes in the marketplace.

Turn Data Into Decisions That Drive Growth

The data collected through a merchandising audit produces valuable insights you can act on. We transform real time data into meaningful audit results, helping retailers and most brands understand what influences sales and how to improve the customer experience.

Our findings help your team identify areas where performance is falling behind, reveal how store employees contribute to your brand image, and address the issues that affect consumer feedback. With our analysis, you gain business intelligence that keeps your retail business competitive and prepared to stay ahead in a changing retail market.

What’s Included in Our Audit Services

Comprehensive retail store audits capturing on-shelf availability, facing counts, and shelf share across all locations
Full audit checklist evaluating execution against planograms, promotions, and merchandising standards
Data collection on root causes of stockouts, including supply chain delays, replenishment gaps, and ordering errors
Photographic documentation of shelf conditions to assess visual merchandising, brand presence, and planogram compliance
Detailed analysis of product location and shelf adjacency to identify missed opportunities in shopper visibility
Ongoing stock level tracking to monitor replenishment cycles, delivery timing, and on-shelf recovery speed
Conversion of audit data into actionable insights that guide replenishment planning, SKU rationalization, and inventory strategy
Post-audit support with corrective actions and recommendations designed to reduce future stockouts and improve execution consistency

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Win at Retail with MCA

"MCA has become a true partner in driving sales and the overall execution of our in-store programs. By offering accurate and valuable business insights, perfect retail execution and meticulous reporting, MCA has become a valued partner to our company."

MCA - Executional Excellence

"Our long-term relationship testifies to MCA leadership and their expertise in developing strong merchandising plans and consistent, high-quality execution."

MCA - Simply the best!

"For over a decade, we have partnered with MCA to extend the reach of our sales, merchandising and audit teams. Based on our overall company strategies and priorities, our sales management team works with MCA to develop account-specific strategic planning. Working as one team, our company and MCA execute plans, address any issues and capitalize on opportunities. Together, we have achieved significant results, always focusing our retail vision on continuous improvement. MCA is a strong contributor to our company and a valued business partner."

Ready to get results?

MCA Merchandising has spent decades supporting Canada’s largest retailers and consumer brands with the people and processes needed to improve on-shelf execution. Our national field team conducts thousands of store audits every week, capturing in-store conditions that influence sales and identifying actions that keep products available when customers want them.

With deep experience in merchandising and retail operations, we help partners close execution gaps, strengthen presence in stores, and improve the shopper experience. If your goal is to reduce out-of-stock events and make smarter retail decisions, MCA is the partner ready to deliver results.

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